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Terms & Conditions That Protect Your Account

When you open an account on rajatigel, you're entering into clear agreements about how deposits work, how withdrawals process, and what happens when you play.

Account ownership and verificationDeposit and withdrawal proceduresGameplay rules and restrictions
rajatigel Terms & Conditions That Protect Your Account
GET HELP ANYTIME

How to Contact Us About Policy Questions

Live Chat Open the chat widget in the bottom right of your account dashboard.
Email Support Send policy inquiries to [email protected].
Account Settings Log into your account, tap Settings, then Account & Privacy.
SECURITY & YOUR DATA

How We Protect Your Account and Information

Password and Login Security

You're responsible for keeping your login credentials confidential. We use encrypted connections (HTTPS) for all account access.

Data Encryption and Storage

Your personal data—name, contact details, payment information—is encrypted and stored on secure servers.

Withdrawal Verification

Before we process your first withdrawal, we verify your identity using document upload.

Session Cookies and Tracking

rajatigel uses cookies to keep you logged in, remember your preferences and detect suspicious login attempts.

Data Retention Policy

We retain account records and transaction history for seven years to meet regulatory requirements.

Request Changes or Deletion

You may request to update your personal information or close your account anytime through Settings. Contact support@rajatigel.

Terms & Conditions: Answers to Your Questions

When you close your account, we retain transaction records and identity documents for seven years for compliance purposes. Personal data like your name and contact details is deleted after one year, unless law requires longer retention. You can request expedited deletion by contacting [email protected].

No. Each person may hold only one active account. Multiple accounts result in permanent suspension of all linked accounts. We detect duplicates using email, phone and payment method verification across our system.

Minimum deposit is Rp 10,000 via DANA, OVO, GoPay or QRIS. Maximum single deposit is Rp 5,000,000 per transaction. Daily deposit limit across all payment methods is Rp 10,000,000. Bank transfers allow higher amounts; contact support for details.

Withdrawals to DANA, OVO and GoPay typically arrive within 5 to 15 minutes after we process them. Bank transfers may take 1 to 3 business hours. All withdrawals require identity verification on your first request; subsequent payouts are faster.

rajatigel does not charge deposit or withdrawal fees on our side. Your payment provider (DANA, OVO, GoPay, QRIS or bank) may apply their own transfer fees depending on your account tier. Check your payment app for fee details.

Winnings remain in your account wallet until you request a withdrawal. You can withdraw to any DANA, OVO, GoPay or QRIS account registered in your name, or to your linked bank account. Payouts are subject to standard verification and arrive within the timeframes stated above.

Yes. Contact our support team within 30 days of the transaction. Include your account ID, game name, bet amount and time. We'll review the hand history or game log and respond within 48 hours. Disputes after 30 days cannot be reviewed.